Question 1

1. Where do you ship to?

Accepted Answer

We ship across the UK and offer international shipping to select countries. Shipping options and costs will be displayed at checkout based on your location.

Question 2

2.送货需要多长时间？

Accepted Answer

订单通常在 1-2 个工作日内处理。英国境内配送通常在 3-5 个工作日内送达。国际配送时间因目的地而异。

Question 3

3. How can I track my order?

Accepted Answer

Once your order is dispatched, you’ll receive a confirmation email with tracking information so you can follow your delivery in real time.

Question 4

4. What is your return and exchange policy?

Accepted Answer

Here at Keep Exploring UK we accept returns and exchanges within 30 days of delivery. Items must be in original condition with all tags attached. Visit our Returns & Exchanges page for full details.

Question 5

5. Do you offer wholesale partnerships?

Accepted Answer

Yes! We welcome wholesale inquiries. If you’re interested in stocking Keep Exploring UK products, please reach out via our Wholesale page or contact form.

Question 6

6. What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay for a fast and secure checkout experience.

Question 7

7.如何联系客服？

Accepted Answer

You can reach out to our customer service team via our Contact Us page or email us directly at keepexploringuk@hotmail.com. We aim to respond within 24 hours on business days.

常问问题

Frequently asked questions